Legal, Shipping & Refund Policy

By accessing or purchasing from this website, you agree to the terms outlines on this page.

Products & Intended Use

Paragon sells research-grade peptides, wellness-related compounds, and ancillary supplies.

All products sold on this website are intended for laboratory and educational research purposes only.
Products are not intended for human or animal consumption, diagnosis, treatment, or prevention of any disease.

Customers are responsible for ensuring compliance with all applicable local laws and regulations prior to purchase.

Orders & Payments

All prices are listed in AUD unless otherwise stated.

Orders are processed once payment has been successfully received. Paragon reserves the right to refuse or cancel any order at its discretion, including in cases of suspected fraud or misuse.

Payments are processed securely via third-party payment providers. Paragon does not store or retain full payment card details.

Shipping Policy

Orders are shipped to the address provided at checkout.

Estimated delivery times are provided as a guide only and may vary due to carrier delays or other factors outside of Paragon’s control.

Once an order has been dispatched, responsibility for the shipment transfers to the customer.

Customers are responsible for ensuring shipping details are accurate.

Refunds & Returns Policy

Paragon complies with Australian Consumer Law.

Refunds or replacements are provided only where products are faulty, damaged, or incorrectly supplied.

Change-of-mind refunds are not offered.

Refund requests must be submitted within 7 days of delivery, with supporting evidence where applicable.

Approved refunds will be processed to the original payment method within a reasonable timeframe.

Privacy Policy

Paragon collects personal information such as name, email address, phone number, and shipping address solely for the purpose of processing orders and providing customer support.

Personal information is handled in accordance with applicable Australian privacy laws.

Information is not sold or shared with third parties, except where required to fulfil orders through payment processors or shipping providers.

Limitation of Liability

To the maximum extent permitted by law, Paragon is not liable for indirect or consequential losses arising from the use of products sold on this website.

Nothing in these terms limits rights available under Australian Consumer Law.

Contact

For enquiries or support, please contact:
Email: paragonhealthau@proton.me

Or click here to submit a contact form